FAQ

What is inside my KloudSac?
The secret that makes a KloudSac a KloudSac and leaves you feeling, as one customer put it 'like you're falling into a giant marshmellow' is Dream Foam. We source foam off cuts and tailings from sofas, mattresses and lounges made by the world's leading furniture brands, combining a secret mix of four different foam densities shredded into golf ball sized peices that when combined, causes anyone who sits into it to go into a sudden state of relaxation and happiness.

  • No crunching bean noise
  • No need to top up beans constantly
  • Moulds and supports your body weight. We guarantee your bum will never get sore!
  • Protect from wear and tear. Sitting on beans causes them to spread and puts strain on zips and seams. Dream Foam absorbs your weight, so no wear and tear, and definitely no explosions.
Foam filling

How often will I need to refill the foam in my KloudSac?
Never! Yep, that's right.. unlike bean bags the Dream Foam in KloudSacs doesn't go flat. We recommend following our maintenance advice to make sure your sac stays in optimal flop condition. Yes that is the technical description.

How do I maintain my KloudSac?
It's actually really simple. We recommend you fluff, sit, flip, flop, turn and fall on your KloudSac as much as possible. By doing this, you help to separate the thousands of Dream Foam pieces that are contained within your KloudSac. This causes air to enter individual foam pieces, allowing them to expand.

The quickest and easiest way to do this is by placing your hands on either side of the bag and compressing inwards, or rolling your bag and pressing the lumps towards the centre of the bag. This will help your KloudSac bounce back and also makes it more fun to jump into!

Do KloudSacs 'crunch' like bean bags do?
The quickest and easiest way to do this is by placing your hands on either side of the bag and compressing inwards, or rolling your bag and pressing the lumps towards the centre of the bag. This will help your KloudSac bounce back and also makes it more fun to jump into!

Can I wash the cover?
Yes, all KloudSac covers, even the faux fur covers are washable. Our covers are made from durable, hard-wearing and stain resistant fabrics. Most of the time spot cleaning will be more than adequate to remove a dirty spot or mark on your cover. However, there will be times when you may need to give your Kloudsac cover a full wash.

It's easy to wash you KloudSac cover in a washing machine. Using a little washing powder, set your cycle to a gentle cold wash, and only use a gentle spin dry cycle. Then simply remove your cover the cover from the washing machine, and hang it out to dry. Please do not tumble dry, as this can damage the cover.

For a more in-depthguide to cleaning your KloudSac cover please click here.

Do you have outdoor bean bags or KloudSacs?
Yes, we have an entire range of outdoor bean bags which you can find here. Our KloudSacs also are available in blue denim, which is a weather resistant fabric. This is the type of fabric you can drag around outside, have splashed near a pool etc. However, we don't recommend leaving this fabric in the weather for too long, and especially to avoid rain, or large amounts of water.

We are currently testing new fabrics for the KloudSac range to find the perfect combination of weather proof and comfort. If you want to know more about this range please contact us here.

How is my KloudSac delivered?
It's pretty big, isn't it! Well, not to worry. KloudSacs are delivered in a small box. The Dream Foam is compressed in our factory as small as possible allowing us to easily ship the products to you.

Make sure you receive two packages. The box with your Dream Foam and a separate package with your chosen cover.

Please note our bean bag covers do not come with beans and you will need to purchase these separately. 

It's Arrived! How do I set it up?
The setup process is really easy and one of those times where a quick video explains it so much better than we ever could...