Q: Why is my Kloud so comfortable?
A: That’s just how we create at KloudNine.
Q: How often do i have to refill my Kloud?
A: Never! Klouds don’t go flat.
Q: Do Klouds have that annoying bean sound like beanbags?
A: No! Klouds are designed with soft and noise free EnviraFoam
Q: Can a Kloud be washed?
A: Yes, your outer cover can easily be removed so that you can clean it if you ever come across and unavoidable mess.
Q: How do i wash my Kloud?
A: Please refer to your product label for specific washing instructions, or contact us directly as all products have different care instructions.
Q:What size Kloud should i get?
A: Your best to visit one of our many retailers to sit on a kloud to get your perfect reference, otherwise visit our sizing page which is located on Our Range to get a good estimate of the Kloud size you require.
Q: How do i keep my Kloud soft and fluffy?
A: Best is to regularly roll, fluff, turn over your Kloud. Refer to our Bag Care page for further information.
Q: My Kloud isn’t the same as it was in store out of the bag when i got it home.
A: Klouds can take up to 72hrs to come to their full life size, just keep fluffing your Kloud and soon enough you’ll be in comfort heaven.